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The Mobile Retail Blog

app adoption

How to Build a Successful Mobile App Adoption Strategy

Retail decision-makers understand the future of the industry - and their business - is deeply rooted in mobile. How quickly retailers adapt and adopt their own mobile and omnichannel strategies could very well dictate the success of the brand moving forward.
mobile commerce

How Mobile Commerce Flipped the Shopping Cart

We live in the age of flipped expectations. Every day, it seems, someone upends the world in order to offer something new and better. How can businesses stay ahead? There’s a clue in the turmoil. Learn why there's no better person than Stephan Schambach to write a book on retail's technology transformation.
PIM

Using PIM and Real-Time Data to Simplify Returns and Exchanges

By enabling returns and exchanges to be easily made by shoppers, retailers can stay in favor with their customers while receiving invaluable product information for nearly every inventory item. Learn how using PIM and real-time data can simplify returns and exchanges.
In-Store Wi-Fi

A Win-Win: How In-Store Wi-Fi Helps Retailers Drive Business Results

A big reason retail brands are winning today is because of in-store Wi-Fi. Unfortunately, there are still some retailers that don’t believe it’s a necessity. This couldn’t be further from the truth. In-store Wi-Fi should be the new normal, and rolling it out becomes a major liability. Retailers need to think of Wi-Fi as more than just a complimentary piece to the customer shopping experience, but essential in empowering their employees, too.
mobile technology

Can Mobile Technology Enhance the Customer Experience?

Customer experience gatekeepers are rethinking the way they perceive mobile technology on their sales floors. Bringing in mobile applications that build on the talents of their sales team and accelerate their ability to create a rapport with customers. Read on to find out how mobile technology is the winning component to successful clienteling.
Omnichannel

Omnichannel Commerce Works. How Do We Get There?

The Editor of The Mobile Retail Blog sat down with NewStore Board Member, Scott Galloway to discuss omnichannel commerce, the digital future for retail, and why he joined the board.
scalable clienteling

How Scalable Clienteling Converts the Mobile-Exclusive Shopper

Scalable clienteling empowers sales associates by providing instant access to customer information and inventory from anywhere, and anytime in the store. With this information at their fingertips, sales associates can connect with their customers on a deeper level. Learn how scalable clienteling can help convert the mobile-exclusive shopper.
sales associate

The Rise of the App-Powered Sales Associate [infographic]

The current Store Associate workforce is more technologically savvy than ever before. While any customer with a smart phone can access a store’s website in-store, only half of the Store Associates we met had access to their own store’s website while in-store.