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The Mobile Retail Blog

Fulfillment

Meeting (and Beating) Amazon Expectations

Amazon is a virtual vending machine. It is an entity that conveniently dispenses and delivers products without human intervention. It has strengths, but it also has limitations. As vast and efficient as Amazon is, it can be a brand-dissolving mechanism.
Fulfillment

Retail fulfillment: speed, assurance and transparency

Fulfillment is the key battleground in the transformation of retail for the mobile age. Consumers don’t care where your stock is located, what they want is for their purchases to arrive quickly and conveniently.
Fulfillment

How to Beat Amazon at the Fulfillment Game [webinar recording]

Listen to Stephan Schambach, Founder & CEO of NewStore and Daphne Carmeli, Founder & CEO of Deliv as they deliver an informative session on how to beat Amazon at the fulfillment game.
Fulfillment

How to "Out-Amazon" Amazon, One Customer at a Time

Today’s consumers live in a completely mobile society. The centerpiece of their existence is no longer their street address, but their smartphone, which travels with them wherever they go. This means that delivery and order fulfilment must follow suit, conveying purchases to precisely the time and place that the customer wants: a workplace, a coffee shop, a mall, or anywhere else.
Fulfillment

Relationship Retailing & The Giant Vending Machine in the Cloud

Most people do not think of Amazon as a vending machine, and many retailers only see it as a global behemoth and a major threat to their livelihood. In fact, Amazon is an entity that conveniently dispenses and delivers products – without human intervention. It has strengths, but it also has limitations. As vast and efficient as Amazon is, it can be a brand-dissolving mechanism.
Fulfillment

Don’t Chase Your Tail with Customer Engagement [infographic]

Did you know? An engaged customer will spend 60% more per transaction and can deliver three times the value to a retailer over the course of a year.
Fulfillment

Future Proofing Your Brand: Leveraging Shipping as a Competitive Advantage

In our last Future-Proofing Your Brand post, it was discussed why now is the right time to embrace new forms of mobile payments like Apple Pay and Android Pay that leverage the most consistently available accessories in our daily lives – our cherished mobile phones – to facilitate payments that are both more convenient and more secure. Today we will discuss an equally important step in keeping your firm out of the dead pool – adding new forms of shipping methods that will surprise and delight your customers and actually serve as a competitive advantage.
Fulfillment

Digital Retail: Why Mobile Grabs Top-Tier Status in the Order Fulfillment Chain

The first step of the order fulfillment process has undergone a significant transformation in recent years. Previously, an interesting product would grab shoppers’ interest and entice them to come in-store for a closer look. Nowadays, fulfillment begins and ends on mobile, thanks to the endless browsing and research that consumers do while on-the-go – sometimes without even realizing they have begun the initial purchasing journey.