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Mobile obsessed consumers demand more from stores - excerpt from Makeover

Brick and mortar stores are not dead. They just need a makeover. It’s no secret that there are plenty of suburban shopping centers struggling to keep their doors open, but the high end malls are thriving.
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Which Comes First: The Customer or the Retail Store?

You've heard it before, "build it and they will come." But what if you start with "them" and then provide what they are looking for afterwards?

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